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Work Requests

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Bulk update maintenance requests

If you have to replace say…an air filter in each room. You cannot select all rooms, you have to select resident individually to add a request. If there was a way to add a checkbox that makes a note to all room numbers that filter has been changed....
Dylan Conley 10 months ago in Work Requests 0

Enable team specific permissions for work requests

In order to support limited access to create/change certain types of work requests (such as regulatory tasks), while still having full access to process resident/family/staff work requests, we need the ability to assign user permissions for specif...
Curt Frisch about 1 year ago in Work Requests 0

Add location as a filter for work requests

Would like to be able to filer by location when looking at work requests
Guest over 1 year ago in Work Requests 0

Ability to only archive work requests - not delete

Would like to have a paper trail of work requests as staff are deleting them
Guest over 1 year ago in Work Requests 0

Managing work requests, I would like to be able to re-use task checklists

Often, the community has a technician perform the same tasks every time something is done (eg, resident move-in/out) and it doesn't happen on a predictable recurring schedule.
Philip Lee over 1 year ago in Work Requests 0

Managing work requests, I would like a visual indicator if there are things in the backlog and on requests that have unread comments

Managing work requests, I would like a visual indicator if there are things in the backlog and on requests that have unread comments
Philip Lee over 1 year ago in Work Requests 0

Deleting/Duplicating a task within a work request options are hidden behind another element

Can't edit or delete a task within a work request.
Guest over 1 year ago in Work Requests 0

Adding an attachment to a recurring work request

Currently you can not add an attachment to a recurring work request. Would like to be able to add an attachment and have to transfer with the request to the to do list.
Guest over 1 year ago in Work Requests 0

Visibility that a comment has been created in a transportation request

Currently, you have to click into the comment section of a transportation request to see if there was a comment made. It would be nice to have a deliniation that there was a comment created.
Guest over 1 year ago in Work Requests 0

The ability to view what staff member completed tasks within a work order

Staff want to be able to view who completed tasks associated with work orders. Currently you can view what staff member updated the status, but can't see who checked off the tasks within the work order.
Guest over 1 year ago in Work Requests 0