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Work Requests

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Integrate with TELS maintenance

integration with TELS for maintenance would allow for a world of opportunity and communities to fully function with all the needs. As of right now, we are having to use two systems for maintenance.
Guest over 1 year ago in Communication / Integrations / Work Requests 1 Planned

Make the Type field mandatory

What is the challenge or problem or you are trying to solve? We need to categorize work orders to know where are our resources need to be modified. What is the impact? Inability to use the data to make informed decisions Describe your idea Have th...
Mark Richards 25 days ago in Work Requests 0

Ability to see all future recurring requests on the work request calendar.

Future recurring requests patterns do not show up on work request calendar until one single instance is pulled from that pattern and moved to the to do list. Would be nice to see the entire pattern show up on the calendar.
Guest about 1 year ago in Work Requests 0

Reports

Need improved reporting capabilities for analytics of work requests and transportation
Guest 10 months ago in Work Requests 0

Implement identification to indicate permission to enter a resident room for work requests.

What is the challenge or problem or you are trying to solve? Staff members often face uncertainties regarding whether they have permission to enter a resident’s room to complete work requests, leading to delays and potential discomfort for residen...
Guest 7 months ago in Work Requests 0

Hide certain work request teams from Family/Resident work request view

Some types of work request teams intended for regulatory maintenance should not be visible for residents and family members when they are submitting work requests.
Curt Frisch about 1 year ago in Work Requests 0

Worxhub Integration

A few other your competitors have integrations into other work order systems. They can enter a work order in their app and it sends it over to the work order systems. Worxhub specifically would be a nice option to have as an alternative for when w...
Nate Fischer over 1 year ago in Work Requests 0

“Permission to enter” icon; similar to no photo icon. If maintenance cannot enter in absence of resident they need to see it versus looking at separate documentation. Red door or something..., there is a camera with a line through it Maintenance if it had an item that would indicate the same

Icon displaying permission for housekeeping and maintenance to enter w/o resident present.
Guest 10 months ago in Work Requests 0

Drill into work requests from reporting statistics

Under reports where it shows statistics, have a clickable number to show those requests as well.
Dylan Conley 10 months ago in Work Requests 0

Filter work requests by "closed"

If you can search “closed” requests by timeframe instead of having to put a search word in box and then scroll through each month.
Dylan Conley 10 months ago in Work Requests 0