LifeLoop Customer Ideas Portal
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User Experience

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Please get rid of the "need help, click here" question mark.

What is the challenge or problem or you are trying to solve? It is in the way when working in the designer. You can move it or x out of it, but it always moves back every time the page is refreshed. It's very frustrating in terms of user experienc...
Guest 5 months ago in User Experience 1

Generalized Lifeloop Onboarding video to share with new users/residents

What is the challenge or problem or you are trying to solve? It is always a challenge when new senior residents begin using lifeloop. If there was a general overview of how it works, what its used for, and why, this would help them get up to speed...
Guest 3 months ago in User Experience 0

We would like the capability to make "personal activities" recurring

What is the challenge or problem or you are trying to solve? one of our Life Enrichment Directors, mentioned that she currently has to manually input personal activities each day. For instance, she goes into a handful of residents’ rooms and does ...
Guest 4 months ago in User Experience 1

Alphabetize campus names under Manage Settings

What is the challenge or problem or you are trying to solve? Campuses are not listed in alphabetical order under Manage Settings making it hard to scroll and find a campus or community you're looking for unless you use the search bar every time. W...
Katie Dahle 2 months ago in User Experience 0 Planned

Internationalization of LifeLoop

What is the challenge or problem or you are trying to solve? Allowing users to select an alternate language to use in LifeLoop What is the impact? Inclusivity on non-native English speakers Describe your idea Allowing the user the customization at...
Guest 5 months ago in User Experience 0

A adaptive version of LifeLoop for the Visually Impaired

Residents with visual impairments cant read the small text on the app
Guest over 1 year ago in User Experience 0

Allow connections to send 1 LifeLoop Express postcard every 7 days for EACH of their connected resident

What is the challenge or problem or you are trying to solve? Currently, Connections can only send 1 LifeLoop express postcard every 7 days. If a Connection is tied to more than 1 resident (Ex: their mom and their dad), they can only send one of th...
Katie Dahle 6 months ago in User Experience 0

Make more options for accessibility for seniors

What is the challenge or problem or you are trying to solve? There are a lot of bugs and features absent that really disincentivize seniors to continue to use the app and are very user unfriendly. What is the impact? Residents are uninstalling the...
Guest about 2 months ago in User Experience 0

Update the invite email to prevent user confusion

What is the challenge or problem or you are trying to solve? Invite emails are often missed or overlooked by new users because it isn't clear what the purpose of the email is. As you can see in the attachment, it's unclear that this email is promp...
Katie Dahle 11 months ago in User Experience 2

Specific Veteran Branch to show without going to edit

I do appreciate the icon in Life Loop that shows an Individual is a Veteran Has any additional thought been given to showing someone’s branch in a way that doesn’t require one to go into to Edit Resident/Additional? Perhaps in the same area with B...
Guest over 1 year ago in User Experience 1 Considered for development