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User Experience

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Birthday Filter Option

Please include a filter option to see all resident birthdays. Have it as an option under the Resident list filter like the Veterans list. Or make as an official report option to run under the Reports category.
Constance Brasher about 1 year ago in User Experience 0 Planned

Update the invite email to prevent user confusion

What is the challenge or problem or you are trying to solve? Invite emails are often missed or overlooked by new users because it isn't clear what the purpose of the email is. As you can see in the attachment, it's unclear that this email is promp...
Katie Dahle 9 months ago in User Experience 2

Specific Veteran Branch to show without going to edit

I do appreciate the icon in Life Loop that shows an Individual is a Veteran Has any additional thought been given to showing someone’s branch in a way that doesn’t require one to go into to Edit Resident/Additional? Perhaps in the same area with B...
Guest over 1 year ago in User Experience 1 Considered for development

staff phone number and email required

What is the challenge or problem or you are trying to solve? they are being left blank when created What is the impact? because they are not required, when created, they are left blank and several staff members are not receiving the emails, announ...
Guest 28 days ago in User Experience 0

Allow for users to be tied to multiple tenets

Currently, connection email addresses can only be connected to 1 URL. Issues: If an Adult Child has one parent in an AL building and another in a separate MC or SNF building, they have to log in with two separate email addresses if both communitie...
Natallia Vittetoe 11 months ago in User Experience 1

Face ID/Biometrics to bypass 4-digit pin

What is the challenge or problem or you are trying to solve? Sign in will still prompt for 4-digit pin after logging in with Face ID/biometrics. What is the impact? Easier sign in process Describe your idea Signing in to LifeLoop via the app with ...
Guest 8 months ago in User Experience 0

Activity reviews by residents

What is the challenge or problem or you are trying to solve? The ability for residents to provide feedback on activities: appropriateness, content, etc. What is the impact? Better targeted activities, more resident engagement, more of a stake. Des...
Linda Gordon 4 months ago in User Experience 0

Volunteer Management in LifeLoop

What is the challenge or problem or you are trying to solve? There are new regulations in Kentucky, and communities have to start logging volunteer hours with the ability to look back 3 years. What is the impact? Describe your idea Ability to use ...
Guest 9 months ago in User Experience 0

Improve attendance speed and "suggested" feature on mobile app

This is based on staff feedback from a survey as part of a research project with Grace Management. "Taking attendance is an added time issue. Inputting the data really needs to happen at the desktop computer as it is too slow to do it at the actua...
Lydia Nguyen over 1 year ago in User Experience 0

The ability to sort residents by room number in resident list and print feature

Staff would like to be able to sort resident using the room number in the list and the print function.
Guest over 1 year ago in User Experience 1 Planned