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User Experience

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Customized timing for notifications

Enabling residents to tailor their notifications according to their individual preferences for receiving reminders. Not all residents find the default notification timing of one hour before suitable.
Guest about 1 year ago in User Experience 0

Separate Transportation & Work Order Requests into "Residents" and "Connections"

Currently, if a community wants residents to be able to request transportation and work order requests turning on this feature also allows for connections to be able to send in transportation requests and work order requests. If you turn if off th...
Guest almost 2 years ago in User Experience 0

Show who created residents, activities, work requests, and transportation requests.

We get asked all the time who created things in the platform. We have that data, let's just show them and be done with it.
Guest over 1 year ago in User Experience 0

Adding a Code Option for Residents to Login

After my last 2 training sessions with residents, their biggest obstacle with using LifeLoop is they forget their login and do not know how to save the password on their phone. I think the 4 digit code that staff have would be much easier for our ...
Anita Marrs about 1 year ago in User Experience 0

Better Quality Eclipse Images

The quality of the button images on Eclipse Group systems is sub-par. Does anyone know why they seem to get scaled down and have the quality reduced through the portal? They all are 3:2 ratio but we can load an image that is super sharp and one th...
Guest over 1 year ago in User Experience 0 In product review

Resident Virtual Bulletin Board

Context: Like a newsletter, a resident Virtual Bulletin Board would foster a sense of community by sharing personal contributions like poems, quotes, and updates, creating a more connected living environment.
Guest over 1 year ago in User Experience 0

Make the resident mobile app home page more adaptive like resident web home page

What is the challenge or problem or you are trying to solve? The web portal provides the very nice and colorful home page whereas the mobile app has no home page at all. What is the impact? The difference can be confusing for some residents and th...
Curt Frisch 9 months ago in User Experience 0

UI challenges, post rebrand

The new color scheme has impacted the buttons for attendance, so there is less contrast when the team clicks the attendance and it makes it more difficult to determine if they have already clicked it.
Natallia Vittetoe over 1 year ago in User Experience 0

Residents are frequently asked to sign-in to the application

Residents are complaining that they are being signed out of the mobile app. This is leading to high support needed by the community staff members to help them get logged back into the product/reset passwords. Residents would like to not be logged ...
Natallia Vittetoe about 1 year ago in User Experience 0

Parental Lock on iN2L Hardware

What is the challenge or problem or you are trying to solve? Residents can come up to the system and use it as a computer if Eclipse is closed and the computer is on. What is the impact? Inappropriate topics are searched Describe your idea Having ...
Guest 10 months ago in User Experience 0