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Customer Ideas Portal
Categories User Experience
Created by Guest
Created on Nov 17, 2023

Improved Support Contact Info Access in LifeLoop

Option 1: Integrate a support request icon in the upper blue bar of LifeLoop, connecting users directly to the Learning Community's support request form.

Option 2: Include a dedicated "Request Support" tab in the Product Info section (also linking to the request form).

Consider implementing both options to enhance accessibility for communities seeking information on how to contact support for questions, issues, and bugs. Currently, finding this information is not straightforward, necessitating access to the Learning Community.

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