Customer Notification for Content

What is the challenge or problem or you are trying to solve?

Content Changes & Updates

What is the impact?

Customers would have ability to plan for changes in programing.

Describe your idea

Provide customer updates about content when content will be removed. This would allow customers the opportunity to update their calendars or inform residents of any changes. Additionally, it would be helpful to suggest or add an alternative programs in place of the removed one.

It would also be beneficial to share usage statistics for content. This could help customers understand whether removal is necessary and why a particular piece of content was ultimately removed.