What is the challenge or problem or you are trying to solve? |
staff not knowing the difference or importance of email/text. |
What is the impact? |
People who have turned notifications off for text or email will not receive message because they are not knowing to send to both text/email |
Describe your idea |
Can the announcement mask be changed to say "Email message" and make text message a requirement as well? Bonus if text box can have a few more characters. :) |